Establishing standards and procedures
Code of Conduct
Code of Conduct is not only a document, it’s a state of mind.
Every organization stands for something, whether it is clearly defined or not. Without clear commitments, employees are left to navigate ethical dilemmas alone. A Code of Conduct reflects who you are as an organization, what you expect from each other and what you commit to in relation to the outside world. It outlines what matters most – from human rights and anti-corruption to other responsible business commitments – and explains why they exist, giving people permission to choose to act with integrity.
We help organizations create and update Codes of Conduct that address real risks, reflect their values and support people in everyday situations they encounter at work. When done well, the Code becomes a tool people actually use, not because they have to, but because it helps them navigate complexity.
Ready to revolutionize your Code of Conduct?
Here’s how we do it
Creating a meaningful Code of Conduct requires more than drafting rules. It requires defining your ethical identity in a way that is clear, relevant, and grounded in reality.
Building on the understanding of your ethical context, we design and write Codes that clearly articulate principles, commitments, and expectations, set a shared reference point for decision‑making and align with stakeholder expectations, industry practices, and your organization’s values.
Understand your context and identify blind spots
We start with discussing your risk landscape, understanding your values and operating environment, and identifying the Code’s purpose. We gather input from key stakeholders on expectations, commitments and ways of working, and use interviews or questionnaires to understand the real-life situations employees face when ethical reflection is needed. Benchmark analysis helps ensure your Code is credible, relevant and fit for scrutiny.
Create a meaningful Code of Conduct
We translate principles, commitments and expectations into a Code of Conduct tailored to your organization’s values, risks and operating environment. We make the Code your own by ensuring that it feels, looks, and sounds like you: we integrate your organization’s purpose, values, tone of voice and visual identity to the document.
Go beyond the document
An impactful Code is far from finished when the document is approved. Its impact depends on communication, learning, leadership dialogue and everyday use. We provide a wide range of tools to implement your ethical commitments. With implementation tools from communication materials and eLearnings to facilitated discussions and webinars, we support you in taking your ethical commitments to practice.
We also support you with an efficient localization process to make your Code of Conduct accessible for international audiences. We manage the translation process end‑to‑end, including the creation of all language versions and coordination of the validation process with your internal reviewers.
This service is for you, if…
- your organization needs shared guidance on how to navigate in situations requiring ethical reflection.
- your current Code of Conduct feels generic, outdated or disconnected from everyday work.
- employees or teams do not have shared language for ethical conduct or have differing approaches to what it means to work responsibly.
- employees know that the Code exists, but do not use it in real situations.
- your organization is growing, internationalizing, restructuring or facing new expectations.
What’s next?
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Bring your Code to life through scalable, practical, scenario-based learning that helps employees understand not only what is expected, but why it matters and how to act.
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Create shared understanding and commitment by giving people space to discuss what the Code and ethically sustainable working culture mean in their own roles, teams and decisions.
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Keep ethical reflection alive beyond the launch of the Code through continuous learning, real-life cases and guided dialogue.